Baker Newman Noyes Earns ClearlyRated’s Best of Accounting Award for Fourth Consecutive Year
Clients of winning firms 60% more likely to be completely satisfied
Baker Newman Noyes, a top 100 tax, assurance and advisory firm, announced today they have won ClearlyRated’s Best of Accounting® Award for providing superior service to their clients for the fourth consecutive year. Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2022 Best of Accounting winners are 60% more likely to be satisfied than those who work with non-winning firms.
“Our clients are the heart of our work and delivering exceptionally responsive client service has always been one of our highest priorities and measures of success as a firm,” said Baker Newman Noyes Managing Principal Dayton Benway. “By building close, unique relationships, we’re able to create new and innovative solutions that benefit each of our clients and our own practice. We look forward to continuing to live up to our promise of top-tier service to help each and every one of our clients succeed for years to come.”
BNN received a Net Promoter® Score of 82%, more than double the industry’s average of 38% in 2021. Additionally, the firm received satisfaction scores of 9 or 10 out of 10 from 86.3% of their clients, significantly higher than the industry average of 53% in 2021.
“Winners of the 2022 Best of Accounting award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.