BNN wins ClearlyRated’s 2026 Best of Accounting 5 Year Gold Award for service excellence
Gold award winners have won the Best of Accounting award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients.
Baker Newman Noyes, a top 100 accounting and advisory firm, announced today that they have won the Best of Accounting 5 Year Gold Award from ClearlyRated for providing superior service to their clients for at least five consecutive years. This is the firm’s fourth year receiving the Gold distinction (previously known as the Diamond level) and eighth year on the Best of Accounting Award list.
ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Less than one-fifth of Best of Accounting winners who participated in 2025 client feedback surveys earned the Gold award distinction. BNN’s inclusion on the Best of Accounting list is marked by highly positive feedback from overwhelmingly satisfied clients, including:
- Satisfaction scores of 9 or 10 out of 10 from 77% of their clients, significantly higher than the industry’s average of 48%. The firm averages 9.1 out of 10 across all client responses.
- A Net Promoter® Score of 71, in an industry that currently averages a score of 38.
- 97% of client respondents say BNN is meeting or exceeding their expectations for understanding their situation and needs.
Beyond the numerical scores, the firm’s clients expressed their experience in their own words. One Senior Vice President at a large healthcare system in New England shared, “My relationship with BNN is fantastic. The team I work with provides outstanding support while also holding us accountable to do the right things. They set high standards, which is what I want in our relationship.”
With more than 300 employees and 43 partners, BNN serves clients locally, regionally, and globally from their five full service New England offices. BNN is ranked as a top 100 firm by Accounting Today and INSIDE Public Accounting as well as the 5th largest firm in New England. The firm is an independent member of HLB – the global advisory and accounting network.
“It’s an honor to introduce the 2026 Best of Accounting award winners,” said Baker Nanduru, CEO of ClearlyRated. “These companies keep client experience front and center, pushing the envelope in innovative service approaches. Their work is shaping the future of accounting, and it’s a privilege to recognize their achievements. Congratulations to all!”
About ClearlyRated
ClearlyRated is the leading CX platform designed specifically for professional services firms. We help firms leverage the Net Promoter® Score survey methodology to gain deep insights, identify strengths and weaknesses, fuel data-driven action, build reputation and future-proof their organizations with third-party validation. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.